Refund policy

Returns

We want you to love your purchase from Good Karma Hair Co.

Because we work with trusted fulfillment partners to ship products directly from our suppliers, we are only able to accept returns on items that arrive damaged or defective.

If your item arrives damaged, please contact us within 7 days of delivery at:

📧 karmahairstyling@gmail.com

Include:

• Your order number

• A description of the issue

• Clear photos of the damaged item and packaging

We will review your request and offer a replacement or refund if approved.

 

Non-Returnable Items

Due to hygiene and safety reasons, we are unable to accept returns or exchanges on opened or used haircare products.

We also cannot accept returns for:

• Buyer’s remorse

• Incorrect items ordered by the customer

• Items marked as final sale

Refunds

If your refund request is approved, your refund will be issued to your original payment method within 5–10 business days.

Please note:

Shipping fees (if applicable) are non-refundable.

Order Changes & Cancellations

Orders are processed quickly after they are placed.

Because of this, we are unable to cancel or modify orders once they have been submitted.

Please double-check your order details before completing your purchase.

Shipping

All products are shipped directly from our U.S.-based fulfillment partners.

Processing times and delivery estimates are listed at checkout.

Contact Us

If you have any questions regarding your order, please contact:

📧 karmahairstyling@gmail.com